Order Confirmation
Please confirm your order details carefully before finalizing your purchase. As a wholesaler, it is crucial to verify the product specifications, quantities, and other details to ensure accuracy and satisfaction.
Product Discrepancies and Quality Issues
If the received goods do not match the descriptions or have quality issues, we are open to negotiating a refund or return. Please contact us within 7 days of receiving the products to discuss the resolution. Any agreed-upon returns must be in their original packaging and condition.
Returns and Refunds During Transportation
If you request a return or refund while the goods are in transit, the buyer assumes all risks and responsibilities. Any loss or damage occurring during transportation will be the buyer’s liability. It is recommended to have insurance coverage for such scenarios.
Return Process
To initiate a return, please contact our customer service team with your order details and the reason for the return. We will provide you with further instructions on how to proceed. Ensure the products are securely packaged to prevent damage during return shipping.
Refunds
Refunds will be processed once the returned items are received and inspected. The refund will be issued to the original payment method used for the purchase. Please note that it may take a few days for the refund to reflect in your account, depending on your payment provider.
Contact Us
If you have any questions or need further assistance with our refund and returns policy, please do not hesitate to contact us at [email/phone].